Terms, Conditions and Policies
If, due to circumstances beyond our reasonable control, we are unable to run the course on the day specified, you will be offered an alternative date. If no suitable alternative can be arranged, a full refund of the course fee will be given.
No refund of any other expenses incurred by you in connection with this course will be given, and no liability accepted by us for any consequential loss caused by any re-arrangement or cancellation.
If after booking you cancel for any reason, a refund of the course fee, less 10% administration fee, will be given, provided written cancellation is received by us not less than fourteen days before the date of commencement of the course. In no other case will refunds of the course fee be given.
Health and Safety Policy Statement
Cheshire Cat Training is committed to achieving excellence in Health and Safety Management. To achieve this requires the co-operation of all our staff and clients.
This policy, supported by procedures and guidance, must be applied to all activities carried out by Cheshire Cat Training.
Cheshire Cat Training will:
- Assess and manage the risks to the health and safety of our staff, our clients and others that may be affected by our activities.
- Implement and maintain management systems to ensure effective planning, organisation, control, monitoring and review of health and safety measures
- Promote working practices and standards of behaviour, which minimise the risk of injury and occupational ill health
- Comply with statutory requirements relating to health and safety
Cheshire Cat Training will do this by:
- Maintaining a safe and healthy environment both on board and on shore for our staff and clients
- Ensuring that in our activities risk to members of the public is minimised
- Protecting the environment of the waterways
- Providing information, instruction, training, and supervision to enable our staff and clients to work safely and without risk to health
- Ensuring that safe methods of work are established by identifying hazards and assessing risks
- Utilising vessels and equipment that can be operated and maintained safely
- Establishing safe methods of work whenever new activities, equipment, processes or premises are introduced
- Co-operating and providing health and safety information to others including visitors, contractors and on shared work sites
- Being prepared for emergencies
- Establishing systems for monitoring staff competence and compliance with our standards
- Encouraging the participation of all employees and ensuring that all individuals are aware of their responsibilities
- Undertaking a periodic review of health and safety policy and management systems.
Cheshire Cat Training will do everything that is reasonable and practicable to conform to this policy.
Responsibilities and Accountabilities
It is the responsibility of the Principal to set and monitor the Health and Safety procedures of Cheshire Cat Training.
Instructors and other staff are responsible for ensuring that the required standards are maintained in their areas of operation.
Clients are responsible for complying with all instructions and guidance in ensuring their own safety and the safety of others.
The content of this website is copyrighted to Cheshire Cat Training and all Rights are Reserved.
Trademarks, logos and brands included within this site are the property of their respective owners. Nothing contained herein shall be construed as conferring any license or right under any copyright, patent, trademark or other of our proprietary rights or that of any third party.
Neither this site nor any content on or accessed through this site shall be considered a substitute for independent investigations and your sound technical and business judgement. Users should consult with professional advisers for advice or service concerning specific matters.
We believe the information provided on this site has been obtained from reliable sources, and have exercised reasonable care in the collection, processing, analysis and reporting of the information submitted by such sources. We make no representations or warranties with respect to the accuracy of the data.
This site is published in the UK and its content are made available only to provide information. We make no representation that this site or any content on or accessed through the site are appropriate or available for use in other jurisdictions. Each user of this site is responsible for compliance with all applicable laws and regulations relating to such use.
Privacy & Cookies
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following work related information:
- name, job title, company name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
We may periodically send promotional emails or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the EU General Data Protection Regulations 2018 (GDPR). If you would like a copy of the information held on you please write to us. We may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Slavery & Human Trafficking Statement
Slavery & Human Trafficking remains a blight on the Narrowboat Training Industry and society in general. We all have a responsibility to be alert to the risks, however small, in our business and in the wider supply chain.
We are committed to ensuring that there is no slavery or human trafficking in our supply.
We are committed to being an ethical company, operating with integrity in all our business relationships and taking reasonable steps to ensure slavery and human trafficking is not taking place anywhere that we have any sort of a business relationship.
Due diligence processes for slavery and human trafficking
As part of our initiative to identify and mitigate risk:
- We have in place systems to encourage the reporting of concerns and the protection of whistle blowers.
- We expect our suppliers to have suitable anti-slavery and human trafficking policies and processes.
- We have zero tolerance to slavery and human trafficking.
- We expect all those in our supply chain to comply with our values.
To monitor the effectiveness in Combating Slavery and Human Trafficking we maintain a level of communication and personal contact with the next link in the supply chain and their understanding of, and compliance with our expectations. We regularly review supply chain policies, codes of conduct and our working practices to show their commitment.
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our slavery and human trafficking statement.
Employees are responsible for compliance for their supplier relationships and all receive an induction into the business where our policies, procedures and expectations are outlined.